Senior Lead Server

Full-Time: Mon/Thu/Fri/Sat/Sun, 12:00 pm - 8:30pm

• $20-$22/hr.
• LOTS of growth opportunity in a stable & beautiful work environment.
• Full time Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401k with employer match.
• Tuition Assistance.
• Talent development program.
• Access to on-demand pay.
• Commuter reimbursement.

The Senior Lead Server is responsible for table service within the Community dining rooms. This senior lead server must set the standard for all other servers to follow. The Senior Lead Server is responsible for assisting management to ensure the highest standards of customer service are being met by the rest of the wait staff.

PRINCIPLE DUTIES:

• Ability to effectively provide service to numerous tables in the Dining Room, serve and execute large private parties.
• Supervise up to four sections during dinner service as the Senior Lead Server.
• Manage and supervise opening and closing side duties.
• Responsible for training new hires and teaching others how to effectively train when necessary. Completion of new hire check off lists of assigned employees.
• Assign, execute and complete daily and weekly deep cleaning duties as required.
• Work with management to handle any complaints and find solutions.
• Assist with supervising the wait staff. These duties include: keeping everyone on task, delegating responsibilities, encouraging wait staff when necessary, and bringing problems to the attention of management.
• Work with management to coordinate staff for special functions and large parties. These duties will also require knowledge of event set-up and operation.
• Help meet department standards by working with kitchen staff to ensure the best quality of food is served to the residents.

Why you’ll love La Costa Glen:

La Costa Glen is a Continuing Care Retirement Community (CCRC) offering a variety of villas and apartment homes to hundreds of residents. Full services are provided, including restaurant dining, housekeeping and laundry, maintenance services, transportation, fitness classes, wellness programs, and numerous activities. We strive to make sure our employees are reaching their goals and working in the role they enjoy. We provide the perfect environment for learning and opportunities for growth. We listen to feedback and make changes to ensure the best work environment.

What you will bring

Our ideal candidate will be reliable and follow safety procedures and duties assigned by a supervisor.

• High school graduate. Min. 21 years of age.
• Two to four years of previous server experience, some leadership/supervisory experience preferred.
• Valid Alcohol Server Certification preferred.
• Valid Food Handlers Permit preferred.
• Must meet requirement of hours as a full-time employee.
• Ability to understand and follow instructions in English and communicate effectively.
• Dining service experience in a hotel, restaurant or club strongly preferred.
• Ability to interpret and explain the menu, refer or answer questions, coordinate meal service process and understand requests.
• Ability to work in close cooperation with Residents, guests, visitors, families, supervisors and peers. Requires courtesy, tact and graciousness.
• Legally Authorized to work in the United States.

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.